A complete suite of products and services
perfectly designed for your business
Eliminates operator interaction with money and
potential frauds
Integration with TITO and SmartCard systems
Compatible with all types of devices
Alerts for each money box
Real-time monitoring of the transactions from the
app
Purchase tickets for loyalty campaigns
Cash withdrawal by player or operator
SmartCount was the starting point in 2012 and it
remains the basis of a complex solution from which
all our subsequent systems evolved.
The cutting-edge management system was
developed to provide operators a robust and easy to
use solution. Besides the wide range of operational
functionalities and marketing and communication
tools, our slot management solution ensures that
operators are able to track, manage and easily control
all gambling specific activities.
Automatic generation of SIZ, SIL and mandatory
monthly declaration according to ONJN norms and
download of daily archives grouped in PDF format.
Complex financial reports
and statistical analysis of the
parameters that measure the
performance of games, locations
and time intervals.
FINANCIAL INFORMATION
AND PERFORMANCE
ANALYSIS
ALL THE ESSENTIAL DATA
IN A SINGLE DASHBOARD
Canceling credits from the
interface without having to
access the device.
Alert on the expiration date of the license and
metrology for all devices.
Real-time view of the screen of each device, credit,
stake, game and player name when using SmartCard.
Direct access to the information requested by ONJN,
device list, archive reports, financial reports and
authorizations.
Wide-area technology has given us
the opportunity to develop and provide a multitude
of different jackpot solutions, allowing players to
participate in bigger winnings and more prizes.
Local
Regional
Global
Inclusion and exclusion of device types
Different increment percent on device type
Hidden increment percent
Different percentage in HIT
Minimum BET condition for increment
Minimum BET condition for granting
Occupation condition
Start value
Minimum value
Maximum value
APPLICATIONS & SERVICES
SETTING MULTIPLE JACKPOT
TYPES UP TO 7 LEVELS
MULTIPLE SETTINGS
FOR EACH LEVEL
JACKPOT RAFFLE TICKETS
INTERVAL JACKPOT
HAPPY HOUR
JACKPOT HAPPY HOUR
WITH A BUDGET
Players receive only raffle tickets, this type of JP does
not give credits to the winners, no credits are sent, no
amount is presented in the history, does not appear in
the financial reports.
The setting of 10 levels is similar to a standard jackpot
for which the award criteria for all 10 HITs are set,
respectively the minimum stake, the minimum value
and the maximum amount of the granted amount. HITs
are evenly distributed over defined intervals.
This type of jackpot has a daily budget
and a number of prizes to be divided.
Wild Jackpot additional winnings for a
preset number of devices
Extra Bonus Jackpot only for players with card
Fidelity Jackpot only for certain levels card
High roller Jackpot favoring high stakes
Happy Hour with multiple prizes and
preset budget with activation on days
and time intervals.
Understanding the real value of a player is essential
to the success of any gambling activity.
SmartCard offers several player loyalty and segmentation options and
the most customized
interaction options on the market.
Setting for each card level the accumulation and
award conditions with the automatic change
of the card level according to the accumulated
points.
Complex analysis of player
activity and behavior and
personalized loyalty tools.
DO YOU KNOW YOUR
PLAYERS?
Voucher prizes, transferable in credit card scanning.
Fidelity Happy Hour during which the accumulation
of card points is faster by applying a multiplication
factor.
Powerful microcontroller, equipped with RTC and internal memory
for local data saving for 30 days and recovering them when the
connection is restored.
Securing data transmission is provided by crypto chip and retention
through the continuous backup of data.
IDEAL LOYALTY CONSOLIDATION SYSTEM
The 3.2 “touchscreen display gives the player
information about their account and the option to
request the operator to serve from the bar, cash-out
or money exchange.
The system collects and provides detailed information
about player activity and behavior, contributing to
generating loyalty and bonus programs for loyal
customers.
CYBERSECURITY,
THE COMPETITION
DIFFERENTIATOR
SMART COUNT is the only tool to detect and prevent
cyber fraud in gambling activity by integrating with
CYBER QUEST.
The most common use case presents the discovery
and early warning of fraudulent activity regarding
BONUSING EXTERN or JACKPOT operations performed
by employees or third parties.
Investigations over 12 months have shown that
about 10% of the activity is fraudulent and is
either discovered too late or not at all, leading to
significant financial losses.
The information is presented to business owners in
the form of an intuitive personalized dashboard, with
capabilities of investigating and penetrating multiple
layers of security, identifying and displaying any
abnormal or suspicious developments.
Alerting is done in real-time as a mobile and e-mail
notification, so immediate action can be taken to
prevent or stop any unauthorized access.
The solution collects logs from real-time applications
and devices, which are correlated by a complex
algorithm for multiple types of devices and locations.
SAS Splitter was developed by Syswin Solutions to
emulate a second major SAS port for single port slots
and for multiple ports where multiple online systems,
jackpots and/or ticketing systems are required to
connect simultaneously.
Allows two separate connections to SAS management systems
(SASMS) through a single port by emulating the SAS machine
connected to the other end. This is accomplished by sending
the actual machine address to SASMS until a connection is
established. After that, the SAS Splitter sends all commands
from SASMSs to the SAS machine in a FIFO (first-in-first-out)
manner.
It was designed as part of the SmartCount system and
conceived to connect to a wide range of slots and online
American and European systems.
It acts as a unique security tool and can be implemented
as the primary communication device between the serial
port of the slot and any external device. Only pre-validated
communication between the machine and any external
device will be allowed, thus avoiding the possibility of fraud by
introducing credits.
OPERATING PRINCIPLE
COMPATIBILITY
SECURITY
Syswin has a dedicated customer support team, built over the
past 7 years. All team members have extensive experience in
the IT and gambling industry, with good organizational and
communication skills. They can support both the end-users of
the system and the IT professionals.
Most of the assistance and maintenance intervention is done
remotely, using various IT communication tools and channels,
and when needed, our team members go for the emergency
intervention on the spot.
There are various support and maintenance options, including
the 24/7 option, to keep your system running smoothly.
There are dozens of customers across Europe, with thousands
of slots included in our Customer Service Desk and 24/7
maintenance.
CERTIFICATIONS
ISO 9001:2008 Certificate of
registration for the recognition of
the Quality Management System in
accordance with the requirements
ISO 27001:2013 Certificate of
registration for the recognition
of the Information Security
Management System in accordance
with the requirements
ISO 14001:2004 Certificate of
registration for the recognition of
the Environmental Management
System in accordance with the
requirements
